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SHABOOM PRIVACY POLICY

Last updated: August 2026

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At Shaboom, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit the Shaboom website, purchase our products, contact us or subscribe to our communications.

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Information We Collect

When you use the Shaboom website, we may collect personal information including your:

• Name

• Email address

• Phone number

• Billing and delivery address

• Order and purchase information

• Communications with Shaboom

• Marketing preferences

When you make a purchase, payment information is processed securely by the payment provider available through our website. Shaboom does not intentionally store complete credit or debit card details.

We may also collect technical information such as your IP address, browser type, device information and how you interact with our website.

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How We Use Your Information

We may use your personal information to:

• Process, fulfil and deliver your orders

• Communicate with you about purchases or enquiries

• Provide customer service

• Manage stockist or wholesale enquiries

• Improve our products, website and customer experience

• Send marketing emails, product news or special offers where you have agreed to receive them

• Maintain business and transaction records

• Detect or prevent fraudulent or unauthorised activity

• Meet our legal, tax and regulatory obligations

We will only use your personal information for legitimate business purposes and in accordance with applicable privacy laws.

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Marketing Communications

If you subscribe to Shaboom emails or otherwise consent to receiving marketing communications, we may contact you with product updates, offers, recipes, news and other Shaboom content.

You can unsubscribe at any time by using the unsubscribe link contained in our marketing emails or by contacting us.

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Cookies and Website Analytics

The Shaboom website may use cookies and similar technologies to help the website function, understand how visitors use the site, remember preferences and improve the overall customer experience.

We may also use analytics and advertising tools provided by third parties. Depending on your location and the technologies used on our website, you may be able to manage your cookie preferences through our cookie settings or your browser.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate Shaboom, including website hosting providers, payment processors, delivery and courier companies, email and marketing platforms, analytics providers and professional advisers.

These providers should only receive the information reasonably necessary to perform their services.

We may also disclose information where required by law or where reasonably necessary to protect our legal rights.

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Wix

The Shaboom website is hosted using Wix. Wix may process certain information when you visit the website, submit information or make a purchase. Wix's own privacy practices and terms may also apply to its processing of information.

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Protecting Your Information

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We take reasonable steps to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

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How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service and meeting accounting, tax and legal requirements.

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Your Privacy Rights

Depending on the privacy laws that apply to you, you may have rights relating to your personal information, including requesting access to or correction of the information we hold about you.

If you are in New Zealand, your personal information is handled in accordance with applicable requirements of the Privacy Act 2020.

To make a privacy request, please contact Shaboom using the contact details provided on our website.

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International Customers

If you purchase Shaboom or access our website from outside New Zealand, your information may be processed or stored in countries other than your own as part of providing website, payment, fulfilment, analytics or communication services.

Where required, we take reasonable steps to ensure personal information is handled appropriately.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.

The most current version will be published on this page with the date it was last updated.

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Contact Shaboom

If you have questions about this Privacy Policy, would like to access or correct your personal information, or have a privacy concern, please contact us through the Shaboom website contact page.

Shaboom
New Zealand

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Email: hello@shaboom.online